At With Nature Landscapes, we take pride in ensuring our clients are fully informed before committing to any product or service. Every project, service, and item is discussed in detail prior to purchase to ensure clarity, alignment, and confidence.
As a result of this thorough consultation process, we do not offer returns or refunds for change of mind, whether for products or services.
Many of our offerings are custom-selected, made-to-order, or tied to scheduled services, and once confirmed, cannot be resold or reversed.
While we do not operate a standard returns policy, client satisfaction remains a core priority for us. If an issue arises, we are committed to working with you in good faith and will always aim to go the extra mile to reach a fair and reasonable outcome.
Any resolutions offered in these circumstances are assessed at our discretion and may include corrective action, adjustments, or other mutually agreed solutions where appropriate.
Nothing in this policy excludes or limits your rights under applicable consumer protection laws.
If a product supplied is faulty or defective, you may be entitled to a remedy in accordance with those laws.
If you have any questions about your order or believe there has been an error, please contact us via the details provided on this website as soon as possible so we can assist.